Wetransfer

David Sedaris is the author of Calypso, Theft by Finding, Let’s Explore Diabetes with Owls, Squirrel Seeks Chipmunk, When You Are Engulfed in Flames, Dress Your Family in Corduroy and Denim, Me Talk Pretty one Day, Holidays on Ice, Naked and Barrel Fever. His latest book is The Best of Me. I was approached by WeTransfer in 2012 to use my Ambiguous Landscape series as a featured wallpaper over three months from June to September 2012. Filed under completed. Download Paper by WeTransfer and enjoy it on your iPhone, iPad, and iPod touch. ‎Over 30 million people set their ideas free with Paper®, the award-winning immersive sketching app. SKETCH WITH CONFIDENCE Paper’s perfectly-tuned tools make it easy to sketch, collage, paint, draw—wherever your thoughts take you. WeTransfer Embed allows a way to receive files in a form on your website. Embed is not an API of its own, it is an integration using the (transfer) API. FKA twigs and her team center young people who are creative beings at their core. Even in a space like Blue Flame, twigs is electric on the small stage. We see her backstage with other Blue Flame dancers who bring her into a world of care and grace that feels just as electric. The buzz of female energy is almost palpable.

WeTransfer is the simplest way to send your files around the world. Part of the WeTransfer application programming interface through the WeTransfer gateway (collectively the “WeTransfer API”) is open for you (“you” or “user”), to encourage the sharing of creative ideas.

The WeTransfer API is provided to you by WeTransfer B.V. (“WeTransfer”, “we”, etc.), with its main office at Willem Fenengastraat 19, 1096 BL Amsterdam, the Netherlands, registered at the Dutch Chamber of Commerce under 34380998.

1. Applicability

These API Terms of Use govern the use of and the transfers made by the WeTransfer API. By using the WeTransfer API you agree to be bound by the Terms of Service API Terms of Use, the Terms of Service and the Notice and Take Down policy and the Privacy & Cookie Statement. API Terms of Use prevail in case of conflict with any of the applicable terms and conditions as set in this clause.

If the WeTransfer API includes services of third parties, the terms and conditions, notice and take down policies and/or privacy and cookie policies of these third parties may apply. WeTransfer is not responsible for those services, terms and/or policies.

WeTransfer can amend the API Terms of Use from time to time. WeTransfer recommends that you review the API Terms of Use from time to time and take note of any changes. By continuing to use the WeTransfer API you accept any change made to the API Terms of Use.

These API Terms of Use supersede any and all prior oral and written quotations, terms, communications, agreements and understandings between you and WeTransfer.

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2. WeTransfer API

To use WeTransfer API, you have to authenticate with a third party account and obtain a token from WeTransfer to get access to the WeTransfer gateway.

The WeTransfer gateway gives access to restricted and/or specific parts of our API, which allows you to build your own functionality.

3. IP and License

All intellectual property rights and/or similar rights to the (content and design of the) WeTransfer website, the WeTransfer API, the WeTransfer gateway, including the software, wallpapers, photography, graphic design, typography, portraits and logos, as well as trademarks, copyrights and trade names featured on wallpapers used within the WeTransfer API, are vested in WeTransfer or its licensors.

As long as you follow these API Terms of Use, WeTransfer grants you a limited, non-exclusive, non-transferable, non-commercial license to use the WeTransfer API to develop, test and support any software application, website or product.

You will always respect and observe the good name and reputation of WeTransfer and ensure that your use of the WeTransfer API will in no way prejudice any rights and/or the good name and reputation of WeTransfer and its licensors.

4. Ownership and responsibility

Anything you do or build using the WeTransfer API (the “Application”) is owned by you. WeTransfer does not claim any ownership of the Application. You are fully and solely responsible and accountable for the Application.

Once you use the Application and transfer content via the Services of WeTransfer, the content will be stored on our servers. You grant WeTransfer the right to store and distribute this content in the performance of the Services and the Application.

The content you might share through the Application will be stored on our servers, unless you delete the content from the Application. In case you haven’t interacted with your Application content for more than 3 months, we will permanently delete the content from our servers. Should you delete the Application, the content on our servers will be permanently deleted after 3 months.

WeTransfer is not liable to you or any third party for any damages arising out of what you do or build using any of the WeTransfer API.

5. Confidentiality

WeTransfer will not look into the Application unless this is necessary and in line with our Privacy & Cookie Statement, for instance to provide you with (technical) support on your request or if we are by law obliged to do so.

6. Obligations

You represent and warrant to WeTransfer that, excluding WeTransfer materials, you have, for the Application, each software application, website, file or other product, all required permissions, including from copyright and other intellectual property rights holders, to develop, transfer, test, distribute, store and/or make available online as part of our WeTransfer API.

7. Restrictions

WeTransfer respects your rights and demands that you respect those of WeTransfer, its artists, advertisers and third parties. This includes respecting the right to privacy, corporate intelligence and business secrets and intellectual property rights, such as trademarks, copyrights, trade names and logos. You agree not to use the WeTransfer API to commit or promote, enable or facilitate unlawful or criminal acts or violations of these API Terms of Use or facilitate or promote others to do so.

As a condition to make use of the WeTransfer API you agree not to develop, transfer, test distribute, store or support an Application or any software application, website or product that:

  • feature child pornography;
  • are obscene, defamatory, libellous, slanderous, profane, indecent or unlawful;
  • promote racism, violence or hatred;
  • are factually inaccurate, false, misleading or deceptive;
  • you don’t have the right to copy and/or transfer;
  • infringe, violate or misappropriate intellectual property rights, privacy rights, including data protection rights, and/or any other kind of rights;
  • infringe on or violate any applicable law or regulation;
  • constitute 'hate speech', whether directed at an individual or a group, and whether based upon the race, sex, creed, national origin, religious affiliation, sexual orientation or language of such individual or group, and/or;
  • facilitate or promote gambling, terrorism or weapons, or the sale or use of liquor, tobacco products or illicit drugs.

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In addition, you agree not to:

  • impersonate or falsely pretend affiliation with any person or entity;
  • access any non-authorised areas of the WeTransfer website or the WeTransfer API;
  • use the WeTransfer API in violation of any law or regulation;
  • use any of the WeTransfer API in a matter that changes the WeTransfer API, that breaks or circumvents any of WeTransfer’s or third parties technical, administrative, process of security measures, that disrupts or degrades the performance of the WeTransfer API;
  • send or transmit viruses, worms, malware, junk mail, spam, chain letters, phishing mails, unsolicited promotions or advertisements of any kind and for any purpose;
  • attempt to probe, scan, compromise or test the vulnerability of the WeTransfer website, the WeTransfer API or any related service, system or network or breach any security or authentication, unless you do so in accordance with our Responsible Disclosure Policy;
  • compete with or replicate the core products of services offered by WeTransfer;
  • attempt to reverse engineer or otherwise derive source code, trade secrets, or know-how in the WeTransfer API or portion thereof.

In case of any suspicion of violations of the API Terms of Use, WeTransfer is allowed to monitor your use of the WeTransfer API to verify compliance with the API Terms of Use.

8. Violation of the API Terms of Use

WeTransfer reserves the right to investigate, provide to third parties, (temporarily) block and/or remove from its servers, without warning, any Application, product, files and/or accounts or to block anyone from accessing any part of the WeTransfer website or the WeTransfer API, when WeTransfer ascertains, at their own discretion or after receiving substantiated and valid complaints, that you violate these API Terms of Use or act in violation of any applicable law or regulation.

When WeTransfer API is used in violation of these API Terms of Use and/or any applicable law or regulation, WeTransfer reserves the right to investigate and/or remove, without warning, your authentication account which provided you access to WeTransfer API and revoke the token, to prevent you from further access to WeTransfer API.

If we terminate your use of WeTransfer API for any reason, you must permanently and immediately delete all data and any other information that you stored pursuant to your use of the WeTransfer API, except when doing so causes you to violate any law or regulation.

9. Disclaimer

WeTransfer provides its WeTransfer API “as-is”, without warranty of any kind. Without limiting the foregoing, WeTransfer explicitly disclaims any warranties of merchantability, fitness for a particular purpose and non-infringement. WeTransfer makes no warranty that the WeTransfer API is available on an uninterrupted, secure or error-free basis. Your use of the WeTransfer API is at your own risk. You acknowledge and agree that WeTransfer is not responsible for any damages to your computer system or the computer system of any third party that result from use of the WeTransfer API and is not responsible for any failure of the WeTransfer API to store, transfer or delete a file or for the corruption or loss of any data, information or content contained in a file.

10. Indemnity and Liability

You will defend, indemnify and hold harmless WeTransfer, including its employees and affiliates, from and against any third party claims, incidents, liabilities, procedures, damages, losses and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your use of the WeTransfer API, any of the other services provided by WeTransfer or violation of these API Terms of Use, including any third party claims that your use of the WeTransfer API infringe or violate any third party rights.

WeTransfer is not liable for any damage or personal injury resulting from any use of the WeTransfer API. The limitation of liability referred to in this clause shall not apply if the liability for damage is caused by intent or gross negligence on the part of WeTransfer. In the event WeTransfer is liable for damage under mandatory law, WeTransfer’s aggregate liability to you for any and all claims arising out of or in connection with the use of the WeTransfer API will in no event exceed one hundred euro (€100) per incident.

11. Applicable Law and Jurisdiction

These API Terms of Use are governed by Dutch law. These API Terms of Use will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your country of residence.

Any disputes regarding these API Terms of Use will be submitted to the Court that has jurisdiction under Dutch law.

Contact

You can contact WeTransfer at developers@wetransfer.com. If you have any questions, just send us an email in English.

'WeTransfer' removal guide

What is 'WeTransfer'?

'WeTransfer' is the title of a deceptive email designed to spread the Kryptik trojan. The email might also be used to spread other malicious programs. You are strongly advised against opening this message, and especially the links it contains, since this will trigger installation of the aforementioned malware infection.

The text presented in the 'WeTransfer' email is brief and simply informs recipients that they have been sent a document concerning the unspecified company's profile and purchase/order details ('Our company profile as requested and Purchase Order.pdf'). The message has few details and does not play on people's emotions (e.g. using scare tactics), however, they risk being tricked into downloading the archived file within the message through confusion or curiosity. Cyber criminals often mention or use legitimate services for their malicious purposes. Both WeTransfer and ownCloud are genuine services (file transfer and hosting respectively), which are abused by the individuals behind this spam campaign. At the time of research, the link in the 'WeTransfer' email opened an ownCloud web page, from which the file containing Kryptik trojan could be downloaded. This is high-risk malware with a wide range of capabilities, including (but not limited to) system and browser modification, control over connected hardware and data exfiltration. To summarize, Kryptik is likely to cause serious privacy issues, significant financial loss and even identity theft. To protect device and user safety, it is crucial to eliminate all malicious programs without delay.

Threat Summary:
NameWeTransfer email spam virus
Threat TypeTrojan, password-stealing virus, banking malware, spyware.
HoaxEmail claims recipients have been sent company and purchase details as per their request.
Attachment(s)Download link of 'Our company profile as requested and Purchase Order_PDF.cab' (malicious executable inside)
Detection Names
Avast (Win32:TrojanX-gen [Trj]), Fortinet (MSIL/Kryptik.UGA!tr), ESET-NOD32 (A Variant Of MSIL/Kryptik.UGA), Kaspersky (HEUR:Trojan-Dropper.Win32.Generic), Full List Of Detections (VirusTotal)
SymptomsTrojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
PayloadKryptik
Distribution methodsInfected email attachments, malicious online advertisements, social engineering, software 'cracks'.
DamageStolen passwords and banking information, identity theft, the victim's computer added to a botnet.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner
To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available.

Social engineering and scare tactics are usually employed to further deceptive/scam emails. These messages are typically disguised as 'official', 'important', 'priority', 'urgent' and so on. The subject matter varies drastically: the written content can be well-researched and detailed, or sloppy and hastily put together. Therefore, emails riddled with grammatical errors and spelling mistakes, and other inconsistencies, should call the legitimacy of the message immediately into question. The only purpose of this deceptive email is to generate revenue at users' expense. This is achieved via malware infections, which trick recipients into revealing their personal details (e.g. information relating to identity, banking account or credit card details, etc.) or making monetary transactions (e.g. blackmailing people for existing or nonexistent compromising material, various fake fees or payments, etc.), and via the use of many other scamming techniques. Systems are infected through attachments or links leading to download of the file. 'Your computer hacked!', 'Christmas Party Email', and 'HARASSMENT COMPLAINT' are some examples of emails used to proliferate malware. The Kryptik malicious software is spread through the 'WeTransfer' email spam campaign and shares similarities with Emotet, TrickBot, Adwind and countless other trojans.

How did 'WeTransfer' infect my computer?

Deceptive/Scam mail infects systems via dangerous files, which can be attached to, or linked within, the message. Links are employed for the 'WeTransfer' email. Infectious files come in a variety of formats including archive (CAB, ZIP, RAR, etc.) and executable (.exe, .run, .etc.) files, Microsoft Office and PDF documents, JavaScript and others. When these files are executed, run or otherwise opened, the infection processes is initiated and they begin downloading/installing malware. For example, upon opening, Microsoft Office documents request users to enable macro commands (i.e., to enable editing). Enabling them can trigger an infection, however, in MS Office versions released prior to 2010, macros are enabled automatically once the document is opened.

How to avoid installation of malware

Suspect and/or irrelevant emails should not be opened, especially if received from unknown senders (addresses). Also do not open any attached files or links found in suspicious messages, as they are the potential origin of an infection. You are strongly advised to use Microsoft Office versions released after 2010. The newer releases have 'Protected View' mode, which prevents malicious macros from immediately initiating the infection process when the document is opened. Malicious content is often downloaded from untrusted download channels such as unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders. Therefore, use only official and verified download sources. Illegal activation ('cracking') tools and third party updaters can also cause infections. Therefore, programs should be activated and updated only with tools/functions provided by legitimate developers. To ensure device integrity and user safety, have reputable anti-virus/anti-spyware software installed and kept up to date. Furthermore, use this software for regular system scans and removal of detected threats/issues. If you have already opened the file downloaded from the website accessed via 'WeTransfer' email, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the 'WeTransfer' email message:

Click 'Download images' to view images
********
sent you some documents PDF
2 item, 768 KB in total ・ Will be deleted on 30 October, 2019
Our company profile as requested and Purchase Order.pdf

Get your files
Download link
hxxps://kingsdoggy.blaucloud.de/index.php/s/*****
2 items
Company profile.pdf
Purchase Order.pdf
700 KB
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.
About WeTransfer ・ Help ・ Legal ・ Report this transfer as spam

Screenshot of the website opened via a link in the 'WeTransfer' email:

Screenshot of detections on the malware database VirusTotal of 'Our company profile as requested and Purchase Order_PDF.cab' (archived file containing the Kryptik's executable):

Wetransfer Free

Another variant of 'WeTransfer' spam email:

Text presented within this email:

Subject: You have successfully received files Via Wetransfer


files sent to
*****
6 files, 120 MB in total · Will be deleted on&n=sp;0th Feb, 2020
Download files here

Thanks for using WeTransfer. We'll email you a confirmation as soon=as your files have been downloaded.
Download link
hxxps://loxley-th.com/*****

Message
Hi - please download files here. Thx.


To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.

Screenshot of the website promoted via this email:

Text presented within this site:

Help About Sign up Log in


Ready when you are

Dropbox

Files deleted in 7 days

Hi, regarding my earlier mail. These are the documents,Invoices and materials...

Agreement.pdf
40 MB - pdf


Materials.zip
23 MB - zip


Mov Intro.mp4
76 MB - mp4

Download

Another example of WeTransfer phishing spam campaign (the text contains 'Get your files' text, which is actually a link leading to malicious websites):

Text presented within this email:

Click 'Download images' to view images
****
You have received files via WeTransfer
5 item, 40.5 MB in total · Will be deleted on 19th March, 2020
Get your files

1 item
0866_001.pdf
15.5 KB
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.
About WeTransfer · Help · Legal · Report this transfer as spam

Screenshot of the phishing email:

Yet another variant of WeTransfer spam email:

Text presented within:

Subject: WeTransfer

Click 'Download images' to view images


*******
sent you some files
4 items, 702 KB in total ・ Will be deleted on 7 JUNE, 2020
Get your files
Recipients
*******
Download link
1 File
PAYMENT PLAN INV -2020 JUNE
BL + PL AND TELEX RELEASE
700 kB
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.
Get more out of WeTransfer, get Pro
About WeTransfer ・ Help ・ Legal ・ Report this transfer as spam

Another WeTransfer-themed spam email promoting a phishing site:

Text presented within:

Click 'Download images' to view images

-
sent you some files
2 file, 803 KB in total · Will be deleted on 24th June, 2020
Get your files
Download link
-
2 file
Documents 23-06-20.Docx
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.
About WeTransfer · Help · Legal · Report this transfer as spam

Appearance of the promoted site - larkspurandtea[.]com (GIF):

Another example of a WeTransfer-themed spam email used for phishing purposes:

Text presented within:

Subject: sales-dept@mtekmarine.com: sent you files via WeTransfer
Click 'Download images' to view images


sales-dept@mtekmarine.com
sent you some files
2 items, 700 KB in total ・ Will be deleted on 10 JULY, 2020
Get your files
Dear -,

We request quotes for the attached requisition from M-TEK MARINE TRADING LTD. give us the best.

Best Regards,

Nyein Su Mon

Sales Department


M-TEK MARINE TRADING LTD.
Tel. +66 038 401309-310
Fax. +66 038 401977
8 Sunview Road
#06-45 Eco-Tech@Sunview
Singapore 628815
Email: sales-dept@mtekmarine.com


Recipients
s.barasheed@rcservice.lt
Download Document
2 Files


RFQ_SMK 001 -2020 JUN & RFQ_SMK 002 -2020 JUN
700 kB
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.
Get more out of WeTransfer, get Pro
About WeTransfer ・ Help ・ Legal ・ Report this transfer as spam

Phishing website promoted via this email:

Yet another WeTransfer-themed spam email promoting a link to download a .zip archive containing a malicious executable:

Text presented within:

Subject: Files where sent to you via WeTransfer (**********)

**********
You have received new files Via WeTransfer
2 file, 2.4 MB in total ・ Will be deleted deleted in 7 days

PASSWORD FOR DOCUMENTS: 12345600

Get your File

Download link

2 file
List of Items.pdf
Specifications.pdf

To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.

About WeTransfer ・ Help ・ Legal ・ Report this transfer as spam

Screenshot of the download website the aforementioned link leads to:

Another WeTransfer-phishing themed spam email used to promote a phishing website:

Text presented within:

Subject: You Received a WeTransfer Document

Click 'Download images' to view images

postmaster@rcs.lt
Confirm Your weTransfer files
21 items, 4.2 MB in total ・ Will be deleted on 9th December, 2020
Attached new p.o for confirmation

Get your files
Download link
hxxps://wetransfer.com/downloads/
7 items
26441.pdf
188 KB
Amarone.pdf
176 KB
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.
About WeTransfer ・ Help ・ Legal ・ Report this transfer as spam

Screenshot of the promoted phishing website:

Another example of WeTransfer-themed spam email used to promote a phishing website:

Text presented within:

Subject: You Received a WeTransfer File
-
Confirm Your weTransfer files
21 items, 4.2 MB in total ・ Will be deleted on 07 Jan, 2021
Attached new p.o for confirmation

Get your files
Â
Download link
hxxps://wetransfer.com/downloads/
2 items
Items .pdf
188 KB
Order-confirmation .pdf
176 KB
To make sure our - s arrive, please add noreply@wetransfer.com to your contacts.
About WeTransfer Legal Report this transfer as spam

Screenshot of the promoted phishing website:

Another example of WeTransfer-themed spam email used to promote a phishing website:

Text presented within:

Subject: WeTransfer PROFORMA INVOICE

********
You received some files
2 items, 5.1 MB in total ・ Expires in 18minutes
Get your files
2 items
PI 234.pdf
5 MB
PI 140
1223 KB
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.
About WeTransfer ・ Help ・ Legal ・ Report this transfer as spam

Screenshot of the promoted phishing site (instinctive-coal-taurus.glitch.me):

Yet another WeTransfer-themed spam email used to promote a phishing website:

Text presented within:

Subject: ****** sent you files via WeTransfer
Mrs Jenifer from Swift Co.,Ltd USA
sent you some files
2 item, 12 MB in total · Will be deleted on 12 March, 2021

SIGNED PROPOSAL FOR ORDER #5876119
Get your files

Screenshot of the promoted phishing website (turbo-arcade[.]gq):

Yet another example of WeTransfer-themed spam email promoting a phishing website:

Text presented within:

Subject: You have received a file

You have received files via WeTransfer™

6 files, 40 MB in total
Will be deleted on 7th April, 2021
Download files

Yet another example of WeTransfer-themed spam email used to promote a phishing website:

Text presented within:

Subject: Your files were sent successfully to ********


WeTransfer

********
You have received a file via WeTransfer..Based on your telephone conversation with my colleague concerning our new order pls find attched documents for Technical datas
3 Files, 145 MB in total · Will be deleted on 16th April. 2021
Download your Docs here
To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.

Screenshot of the promoted phishing website (topchoiceconstructionsroofingservices[.]com[.]au):

Yet another example of WeTransfer-themed spam email promoting a phishing site:

Text presented within:

Subject: ********* Received Purchase Order via WeTransfer

Wetransfer.com Login


Click 'Download images' to view images
*********
You have received a PO-20210520GL files via Wetransfer
1 files, 1.74 MB in total · Will be deleted on 06 August 2021
Get your files

Download link
*****

1 file
PO-20210520GL.pdf
1.74MB

To make sure our emails arrive, please add noreply@wetransfer.com to your contacts.

Whatsapp Web

sent by wetransfersupport.wetransfer.com

About WeTransfer - Help - Legal - Report this transfer as spam

Screenshot of the promoted phishing website:

Instant automatic malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo CleanerBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available.

Quick menu:

  • STEP 1. Manual removal of Kryptik malware.
  • STEP 2. Check if your computer is clean.

How to remove malware manually?

Wetransfer

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Video showing how to start Windows 7 in 'Safe Mode with Networking':

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened 'General PC Settings' window, select Advanced startup. Click the 'Restart now' button. Your computer will now restart into the 'Advanced Startup options menu'. Click the 'Troubleshoot' button, and then click the 'Advanced options' button. In the advanced option screen, click 'Startup settings'. Click the 'Restart' button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Video showing how to start Windows 8 in 'Safe Mode with Networking':

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click 'Restart' while holding 'Shift' button on your keyboard. In the 'choose an option' window click on the 'Troubleshoot', next select 'Advanced options'. In the advanced options menu select 'Startup Settings' and click on the 'Restart' button. In the following window you should click the 'F5' button on your keyboard. This will restart your operating system in safe mode with networking.

Video showing how to start Windows 10 in 'Safe Mode with Networking':

Extract the downloaded archive and run the Autoruns.exe file.

In the Autoruns application, click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options. After this procedure, click the 'Refresh' icon.

Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose 'Delete'.

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

Wetransfer Free

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.